Privacy Policy

1. Data controller

The controller responsible for data processing on this website is:

Bad Homburger Inkasso GmbH
Konrad-Adenauer-Allee 1 - 11
61118 Bad Vilbel, Deutschland
Phone: +49 6101 989110
Email: support@bad-homburger-inkasso.org

2. Data we process

Depending on how you interact with this website, we may process the following categories of personal data:

• Contact details you provide through our contact form, such as your name, email address, phone number and message content.
• Technical data generated by your browser, such as IP address, browser type, device type, referring page, and timestamps of access, collected for the operation and security of the website.
• Cookie preference data, stored locally in your browser once you make a choice in our cookie banner.

This website does not process payment information, as no paid services are offered through it.

3. Purposes and legal basis

Purpose	Legal basis
Responding to enquiries submitted through the contact form	Legitimate interest in handling enquiries (Art. 6(1)(f) GDPR)
Operating and securing the website	Legitimate interest in maintaining a functioning, secure website (Art. 6(1)(f) GDPR)
Storing your cookie preference	Consent, where applicable (Art. 6(1)(a) GDPR)

4. Sharing of data

We do not sell personal data. Data submitted through this website is used internally to respond to your enquiry and is not shared with third parties, except where required by law or necessary to respond to your request (for example, when you ask us to follow up on a specific matter).

5. Retention

Enquiry data is retained only for as long as necessary to address your enquiry and to comply with applicable statutory retention obligations, after which it is deleted or anonymised.

6. Your rights

Under the GDPR, you have the right to request access to, correction of, or deletion of your personal data, to object to or restrict certain processing, and to request data portability, subject to applicable legal conditions. You also have the right to lodge a complaint with a supervisory authority, in particular the data protection authority of the German federal state (Bundesland) in which you reside, work, or where the alleged infringement took place.

7. Cookies

Details on the cookies used by this website, including how to change your preferences, are provided on our Cookies page.

8. Data security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Contact

Questions about this Privacy Policy or about how your data is processed can be directed to support@bad-homburger-inkasso.org or by phone at +49 6101 989110.